🛡️ Data Protection & Trust
Privacy Policy
Safe · Encrypted · 100% Transparent · Last Updated: February 2026
🏔️
Our Oath
Your mountains explorations are yours alone. We only track what's necessary to make your journey legendary.
Section 01
Information We Collect
We only gather the minimum details necessary to plan and coordinate your mountain journey.
- ✓Identity details: Name and phone number for booking confirmations and direct driver/host coordination.
- ✓Journey data: Origin, destinations, dates, party size, and itinerary preferences to match local operators.
- ✓Transaction records: Secure, tokenized payment records (card details are never stored on our servers).
- ✓Device diagnostics: Technical logs to ensure smooth performance across high-altitude and low-bandwidth connections.
Section 02
How We Use & Share Your Information
Your information is used exclusively to facilitate verified connections with local Himalayan hosts.
- ✓Direct host matching: We share contact details with the local driver, guide, or stay host only upon booking confirmation.
- ✓Zero ad tracking: We NEVER sell, rent, or trade your personal information to third-party data brokers or advertisers.
- ✓Emergency assistance: Details may be shared with local emergency services or mountain rescue if safety concerns arise during an active trip.
Section 03
Payment Security
Bank-grade encryption protects all platform transactions and reservation fees.
- ✓Reservation fee: paid securely through Razorpay to lock in a confirmed booking. The trip cost itself is paid directly to your local partner, not held by us.
- ✓PCI-DSS compliance: All online transactions are processed through certified payment gateways.
- ✓End-to-end encrypted sessions for all communication on the platform.
Section 04
Your Rights & Control
You remain in complete control of your data at all times.
- ✓Data access: Request an export of all information linked to your phone number or account.
- ✓Instant correction: Update your profile, booking details, or preferences directly in your dashboard.
- ✓Right to be forgotten: Request permanent account and data deletion at any time after trip completion.
Questions or Data Inquiries?
Our support team and data compliance desk are available to address any privacy queries.